In order to operate the Site in an efficient and effective manner and provide users with information on astrology services & products that may be of interest to them, Astroliv.com may collect personal information, including contact information (such as an email address), from its users. In addition, this information allows us to provide users with relevant astrological details. We also automatically track certain information based upon your behavior on the Site and use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve users in general.
You agree that Astroliv.com may use your personal information to contact you and deliver information to you that, in some cases, is targeted to your interests or provides administrative notices or communications applicable to your use of the Site. By accepting this Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of any further receipt by following the opt out provisions provided in each such communication.
We do not sell our users' personal information to anyone for any reason if the user has indicated a desire for us to keep the information private. When placing an order for an astrology service, our users decide for themselves how much contact information they wish to display
All users should be aware, however, that when they voluntarily display or distribute personal information (such as their email address), that information can be collected and used by others. This may result in unsolicited messages from third parties for which Astroliv.com is not responsible. Also, you may have arrived at this Web site by following a link from any other affiliate. If so, please be aware that Astroliv.com may share your information with that affiliate and the affiliate may use the information consistent with its privacy policy instead of this one.
Astroliv.com may also disclose specific user information when we determine that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of Astroliv.com or other users of the Site. In addition, personal information we have collected may be passed on to a third party in the event of a transfer of ownership or assets or a bankruptcy of Astroliv.com
Astroliv.com employs encryption for secure credit card transactions. At Astroliv.com, we use 128-bit SSL encryption, the highest level of SSL encryption currently available to consumers. This ensures the safety and security of your credit card transactions. SSL ("Secure Sockets Layer") basically means that our server and your browser create and agree on an encryption key that will be used only for that particular session. Once established, this key encrypts all communication between our server and your browser.
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information about you and your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services of interest to you.
Astroliv.com cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.
Logging into Astroliv.com is always an optional task for you to take, (although logging in does give you access to smarter astrology search tools such as my account, Kundali matcher, my horoscope , Vedic luck)
Managing your privacy is as simple as selecting which pieces of your contact information are displayed. This is done in the section of the resume form called "Contact Information." Using option 3 above requires that you select the Apply Online Only option from the "Contact Information" section at the bottom of the edit form, as shown below.
If you think you have been a victim of fraud, immediately report the committed fraud to your local police and contact us .
Many of our services require users to sign up for an Astroliv Account. We would require some personal information, like user name, email address, phone number, Country, GPS Location and Birth Date for the same.
For ensuring an enhanced and customised user experience, we also ask users to update their Gender, Birth Location, Astrology topics (Love, Relationship e.t.c) and Current Location.
We also track and collect information about user interaction, like when an app is installed, a Recharge is done to Wallet, a Consultation is made with Astrologer, a rating is provided to Astrologer. This information includes:
We collect device-specific information (such as unique device identifiers, and mobile network information). Astroliv may associate user device identifiers or phone number with their Astroliv Account.
When a user avail Astroliv services, we may collect and process information about their actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may.
We may collect and store information (including personal information) locally on user’s device using mechanisms such as browser web storage (including HTML 5) and application data caches.
We use various technologies to collect and store information when the user browse the website or app, and this may include using cookies or similar technologies to identify their browser or device and also for marketing purposes. Our product Talk to Astrologer keep track of user’s session to retain their information for multiple days without getting logged out.
We ask for browser notification preference for delivering the browser-based notification directly to the device. The user is free to enable or disable this preference and permission at any point of time.
We use the information we collect for: research and development, marketing, product analysis and also to ensure the best user experience. We also use this information to offer users tailored Astrology content – like giving them relevant Horoscopes, Astrology content, Astrologers to Talk, Vastu and Spirituality domain results.
We may use the name user provide in their Astroliv Profile across all of the services we offer that require a Astroliv Account. In addition, we may replace multiple names associated with user’s Astroliv Account so that they are represented consistently across all our services. Other users of Astrologers cannot view or have a name, email, photo or other information that has already been claimed by a user.
User’s First Name, Birth Detail and Interests will be shared with Astrologers for consultation.
When a user sign In Astroliv, we keep a record of their communication with Astrologers to help they reach most relevant Astrologers who can provide consultation for specific issues or concerns. We may use user’s email address to inform them about our services, such as letting them know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like IP Address and Location to localize the overall quality of our services. We use Current Location of the user in Talk to Astrologer services to display our pricing in their prefered currency. For example, by saving user’s current Location or country preferences, we’ll be able to have show their preferred payment gateway.
The user can change or update their account information or delete their profile whenever they wish to. The user can change or update their personal information provided earlier by visiting Astroliv.com and clicking on ‘My Account’. After that, the user can click on ‘Edit Profile’. If users wish to change any information, they can do so there and then click on ‘Update’.
If the user wishes to delete their profile, they can do so simply by visiting Astroliv.com and going to the 'My Account' section. The user will then have to click on 'Edit Profile' and then 'Personal Details'. After that, the user will have to scroll down and click on 'Delete My Account'. The user will have to write the reason behind the deletion of their account and then click on 'Delete My Account'.
If the users have any doubts regarding our privacy policy or have any queries regarding any procedure, they can contact us at customercare@Astroliv.com.
AstroLiv is the team of reputed astrologers and practitioners of Vedic Astrology. They have a vast knowledge of Vedic astrology (parashara jyotish) and their area of specialization varies from marriage, career, business, love life, and health problems.
